Shipping Policy

The purchased products will be delivered to the indicated address via courier service. If you are not at home, they will contact you to agree on a new delivery time or offer you a pick-up location.

OTSO is exempt from all liability in the event of exceeding the initially estimated period due to circumstances beyond its control.

Free shipping

  • Andorra: No minimum amount
  • Peninsular Spain: For purchases over €50
  • Balearic Islands: For purchases over €70
  • Canary Islands, Ceuta, Melilla: For purchases over €80
  • Portugal (18 out of 20 regions): For purchases over €80
  • Belgium, Czechia, France, Germany, Italy, Luxembourg, Netherlands, Poland: For purchases over €140
  • Austria, Bulgaria, Croatia, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Romania, San Marino, Slovakia, Slovenia, Sweden: For purchases over €140
  • Cyprus, Malta, Azores, Madeira: For purchases over €150
  • Türkiye: For purchases over €150
  • United Kingdom, Norway, Switzerland: For purchases over €175
  • Canada, Chile, Iceland, Norway: For purchases over €175
  • USA: For purchases over €250
  • Brunei, Philippines, Hong Kong, Malaysia, Singapore: On purchases over 250 €
  • Rest of the World (India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Mongolia, Oman, Pakistan, Thailand, Taiwan, Egypt, Libya, Morocco, South Africa, Belize, Costa Rica, El Salvador, Guatemala, Haiti , Honduras, Nicaragua, Dominican Republic, Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Aruba, Barbados, Bermuda, Georgia, Guadeloupe, Reunion, Cambodia, Maldives, Vietnam , Cape Verde, Kenya, Lesotho, Mauritius, Tunisia, Cayman Islands, Jamaica, Martinique, Cook Islands, New Caledonia, Armenia, South Korea, United Arab Emirates): For purchases over €250

Rates if the minimum amount is not reached

  • Mainland Spain: €4.50 (Standard Post Office), €6.50
  • Balearic Islands: €5.90 (Standard Post), €8.50
  • Canary Islands, Ceuta, Melilla: 15,00 €
  • Portugal (18 of 20 regions): 7,00 €
  • Belgium, Czechia, France, Germany, Italy, Luxembourg, Netherlands, Poland: 12,00 €
  • Austria, Bulgaria, Croatia, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Romania, San Marino, Slovakia, Slovenia, Sweden: 16,00 €
  • Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Kosovo, Moldova, Montenegro, North Macedonia, Serbia, Ukraine, Russia: 20,00 €
  • Iceland: 35,00 €
  • United Kingdom, Norway, Switzerland: 35,00 €
  • Canada, Chile, Brunei, Hong Kong, Philippines, Malaysia, Singapore, USA, Türkiye, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Mongolia, Oman, Pakistan, Thailand, Taiwan, Egypt, Libya, Morocco, South Africa, Belize, Costa Rica, El Salvador, Guatemala, Haiti, Honduras, Nicaragua, Dominican Republic , Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Australia, New Zealand, Mexico, Aruba, Barbados, Bermuda, Georgia, Guadeloupe, Reunion, Cambodia, Maldives, Vietnam, Cape Verde, Kenya, Lesotho , Mauritius, Tunisia, Cayman Islands, Jamaica, Martinique, Cook Islands, New Caledonia, Armenia, South Korea, United Arab Emirates: 50,00 €
  • Rest of the world (not mentioned): 50,00 €

Orders leave every day before 1:00 p.m.

Domestic shipping takes between 24 and 48 hours + preparation time. Preparation time may vary depending on demand.

Currently, we work with Correos, DHL, and UPS. You can request to ship with the carrier of your choice by contacting us.

If you want to check international shipping rates or times, contact us.