Terms and Conditions

1. Introduction

Welcome to OTSO.ae. These Terms and Conditions govern your use of our website and the purchase of our sportswear products. By accessing or using our site, you agree to comply with these terms.

2. Definitions

"Otso.ae," "we," "our," or "us" refers to the owner of the website.
"User," "you," or "customer" refers to any individual using the site.
"Products" refer to the sportswear and related items available for sale on OTSO.ae.
“The Website” refers to the OTSO.ae website.

3. General Terms and Conditions

You agree to use the Website only for purposes that are permitted by these Terms & Conditions and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which OTSO.ae may suffer) of any such breach.

Photos on the website are for illustration purposes only, in order to obtain an accurate description of any product and its details you should read the product description listed.

4. Eligibility

To use the website, you must be at least 18 years old or have parental/guardian consent. You agree to provide accurate and complete information when making a purchase.

5. Orders and Payment

Orders placed on the website are subject to availability.
Payments must be made via the payment methods available on our site.
Prices are listed in AED (United Arab Emirates Dirham) and include applicable VAT.

6. Warranty and Liability

We strive for high-quality products; however, we do not guarantee that products will be free from defects.
Our liability is limited to the cost of the purchased product.
We are not responsible for any indirect or consequential damages arising from the use of our products.

7. Shipping

Please refer to the Shipping policy document

8. Return & Refund

Please refer to the Return & Refunds policy document

9. Intellectual Property

All content on the website, including images, text, logos, and trademarks, is our intellectual property.
You may not reproduce, distribute, or use our content without prior written consent.

10. Privacy Policy

Your personal data is collected and processed in accordance with our Privacy Policy.
We do not share customer data with third parties without consent, except as required by law.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved in the courts of Dubai, UAE.

12. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time.
Continued use of the website constitutes acceptance of the revised terms.

13. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at:

Email: team@otso.ae